With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Claire
Posted: 02/05/2017
1

We have had insurance for our lovely dog for the past 3 years with Animal Friends. Sadly, we had to have her put to sleep on Saturday due to severe arthritis. I called them to cancel the insurance today and they guy I spoke to didn't even say how sorry he...

Breed

Golden Retriever

Species:
Dog
By:
Terri Edwards
Posted: 29/04/2017
1

Feel totally ripped off. You do the right thing by insuring your per, we have insured our dog since birth with morethan, he had a one off operation to remove in infection on his paw and they a tripled the premium. There should be a limit to how much...

Breed

Labrador Retriever (Black)

Species:
Dog
By:
Myles
Posted: 27/04/2017
1

Sainsbury's are happy to take the monthly payments but when you have to claim they try everything to get out of paying out. I believe being over weight is a health condition and I should have declared it. Spoke to the vet and they've never had that before...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
Insurer: Animal Friends
By:
Natalie
Posted: 26/04/2017
1

I have a almost 9 year old bichon frise I was told she has a slight heart murmur around 2 1/2 years ago but was told not to worry and she needed no medicine after taking her to the vets last week with breathing problems she has enlarged heart and now...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Vetsure
By:
Charlie
Posted: 26/04/2017
5

“Dear Vetsure Team, 

I wanted to say a huge thank you to everyone at Vetsure for facilitating our recent claim. As Charlie is a rescue dog, I thought it would be prudent to take out a good policy in case of the unforeseen happening. I’m glad I did. He...

Breed

-- Mixed Breed (weight when full grown) --

Species:
Dog
Insurer: VetsMediCover
By:
Karen Wilkinson
Posted: 25/04/2017
5

Unfortunately I had to make a claim as my dog developed osteoarthritis at less than 3 years of age. The policy documents are clearly worded.The claim was dealt with fairly and the company paid the vets directly. The staff that I dealt with on the...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
Insurer: Animal Friends
By:
Sam
Posted: 24/04/2017
1

Avoid this company!!!! They will not pay out for Claims. They really don't care about you or your animals. My poor boy has had a nail bed infection and because he had another problem a year ago with the same foot which I did not claim for they are telling...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
Mrs Lee
Posted: 22/04/2017
5

I have had my Lhasa apso very ill since 2nd Feb he is know on the mend and my vets submitted Thier bill to More Than and it was paid without any dispute .. I've had no worries . More than have been excellent and i would highly recommend them ..

Breed

Lhasa Apso

Species:
Dog