Petplan are scam artists. They don't want to pay up when your pet is ill. All they want to do is make money out of us. The idiot customer service person I spoke to said that we can't pay all claims. The are gaslighting monsters who only care about taking...

To cut a long story short we went on holiday left our dog with a friend he got poorly he took him to his local vets as he lives 30 mins away from us.. he had numerous tests biopsy spend around £650 on bills to find out he was riddled with leukaemia. We...

I contacted them for information about my puppy collie 18 weeks old. Told them he had diarrea on the 14th day of insurance but took to vets on 16th day of insurance, they told me I couldn't make a claim for the testing of gi tract infection which was...

I got my renewal quote and it had gone up by quite a lot ,so went on line and got it much cheaper ,went onto chat and asked them why[no explanation ] went back to buy at the cheaper rate and my time had logged out??? ,tried again and had to get another...

Do not use this company, all it seems to do is increase payments and find ways of not paying when your pet needs help.

I had found a great quote from Argos for my pup and called and told Argos that I was keen to go with them but first REQUESTED further terms and conditions by email as the ones listed on their website were limitied. Apparantly this required me to run...

Vetsure were recommended to us by our veterinary practice as they are quick to respond to any claims.

Setting up our policy for our new puppy was extremely easy and it was clear what was included in each level of cover and the optional extras enabled us...

Having made 2 recent claims on my insurance for my dog Ozzy my claim was dealt with within a week. I was very surprised to have it dealt with so quickly.

When speaking to the company itself on the phone they are always very polite and helpful.

I have...

I have been paying for this insurance for 12 years now for my very healthy 12 year old lab with one claim when she was 3 years old in all that time. They have just put the insurance up to £1110.68 a year. Choose Pet Plan which may start at a higher rate...

Refused to pay out. Why oh why did we insure with TESCO?
Should have gone to John Lewis.