Appalled by misinterpreted clinical details leading to only partial claims settlement. Don’t bother complaining - they are not regulated by FOS in the UK! They mislead you to believe that they are by sending a leaflet how to make a complaint, so you go...

Our pet insurance has continued to increase year after year starting at £13, currently paying £48 per month, received renewal today, going up to £87 per month.
Absolutely disgusting - been a loyal customer but now they know we can not get any other cover...

I am totally shocked today after receiving my 2 year old dog insurance ( I might add that I have not claimed ) so was baffled when last year it was £735 and this year £1300. How is this be justified

I have been a customer for 8 years and am very happy with the service and am delighted that vetsmedicover are now introducing a helpline. We have a young dog and 2 cats and it is good to know that we can call on this if we are ever unsure if anything.

I...

It's about time vet's charges were put before some sort of parliamentary enquiry. Not all bad but an awful lot involving emotional blackmail and extortion.

Our premium has bumped up a bit with our 12 year old neutered moggy but having done an online comparison the price was pretty much inline with other companies. We've got everything covered and a £125 excess. Poor puss has since been poorly, off his food...

Argos took over my pet insurance from Homebase/Royal Sun Alliance automatically approximately 2yrs ago and the service has been appalling. Claims were regularly delayed due to Argos requesting more information despite this being fully provided by the vet...

Been with Tesco for 5 years and every year my policy has increase. Recieved renewal this week gone from 40 to 91 pounds within 12 months because i put in one claim. After speaking to them as a loyal customer so i though they could only still reduce to 75...

I had been with more than for 3 years, but they hiked the premium up by 40% this year!My call was answered quickly, and Robert explained all I needed to know. My dog now has lifetime insurance which my Vets recommend. Easy.

Really don't know where to start..I've been with petplan since 8 weeks old in 2013, with no problems at all I'm
a 4 year old Shih tzu chipped neutered male dog no illness or accidents.

My Premium just jumped up by £10.00 a month to £42.60!!
For a shih...