We have a 12 year old Airedale Terrier who has very recently been diagnosed as having, and I quote, 'mild' arthritis. The vet recommended metacam to manage pain by which she meant make movement freer for our dog, and nutraquin+ which is a joint supplement...

Avoid like the plague, been insured for over 6 years paying around £30 a month so had roughly £2000 Plus off me, put a claim in for ear infection for £230, but cos my dog went to vets on 18th sept then my policy renewed on 21st sept there charging 2...

Petplan had bill at vets for £178.00 for dental treatment as dog in pain they refused to pay out said cannot claim as had work previously and it's not within the year 12 months period.

Good people to deal with seemed not as corporate.as yet not used cover and hope not to but good price and cover.

Good cover but expensive. Prices seem to go up excessively each year. I understand that costs go up, but doesn't seem to be any thought for loyal customers who have not claimed and once your pet grows old you can't always get insurance elsewhere so you...

Best prices around for a senior cat,(new policy), just hope that in the unlikely event of a claim they come up trumps and don’t let me down on what I think is a great policy at a good fair price.
Website very easy to use, so far so good !!!

My dog contracted diabetes ok till policy renewal cost of monthly payment went from £40 to £130 knowing full well I cannot insure anywhere else as it would be a pre existing condition
friends of animals they are not AVOID

My dog just tore his cruciate ligament, something the vets tell me is incredibly common. I've been paying for their top tier cover (upt to £6K in vet fees) for years and this would have been the first big claim - only to find they have a sneaky clause...

My dog had his operation on 22nd September. I have received notice of payment today which I should receive in 3 to 5 days. The treatment cost £190.00 and my excess should have been £80.00 so I was expecting 110.00 back I have only received 79.00...

Only giving a rating of '1' as a minus score is not available. This is a truly disgusting company that is only interested in your money. Highest premiums, highest excess, ratchet up premiums despite no claims. They go out of their way to avoid settling...