With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Lisa Bell
Posted: 21/11/2023

Recommended
by reviewer

5

When Alex was diagnosed with cancer and underwent chemotherapy, Animal Friends dealt directly with my vets, saving me the worry. As my boy was 14, I was responsible for 20% of costs, but at the renewal time, they started the yearly entitlement back to...

Breed

Mixed Breed

Species:
Cat
By:
Eva
Posted: 14/11/2023

Recommended
by reviewer

1

Very disappointed… I’ve paid over £80 in premiums per month to be told they will not cover the claim as it’s pre existing.. (it isn’t they also don’t cover cremation costs as he was over 9…. Upset and disappointed.. do not waste your money!!

Breed

Labrador Retriever

Species:
Dog
By:
Kris Aikman
Posted: 14/11/2023
1

Do not touch. Haven't settled a claim since August. No reply to emails, can't get through on the phone, and looking at other peoples reviews, seems to be the same situation. Suspect they won't be in business much longer as one of their European arms just...

Breed

Dachshund

Species:
Dog
By:
Gary Severn
Posted: 07/11/2023
1

AVOID, AVOID, AVOID. Theyll take your money and do everything possible not to pay a claim. We put in a genuine claim and were made to feel like criminals, they called us dishonest and fraudulent. Then on 7th Nov they said they'd cancelled our policy from...

Breed

Border Collie

Species:
Dog
By:
James
Posted: 06/11/2023
1

My almost 7 year spaniel was the most loving dog I have ever owned. He was a wonderful dog, so loving with people and children. Unfortunately he had rage syndrome which was very rare. He attacked us without warning then at the end of the attack he would...

Breed

Mixed Breed

Species:
Dog
Insurer: Vetsure
By:
Kim Waxman
Posted: 02/11/2023

Recommended
by reviewer

5

Vet sure are very helpful and will help you at any time and completely understand your pets needs.
Our felix is getting there

Breed

Mixed Breed

Species:
Cat