Why will Tesco NOT answer the phone?

1

After receiving my renewal quote for my cat, I tried to find out why it had gone up another £5.30 a month. I phoned four times and in total waited 2 hours for someone to answer. In the end I sent a letter canceling my insurance..

Breed

Mixed Breed

Species:
Cat

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Posted: 21/02/2024
By: Jennifer Susan Charlton

I can’t believe my Tesco Pet insurance has shot up from £18.30 to £27.71. An increase of £9.41!!!! IMy pets have had no treatment

Posted: 03/03/2025
By: L O'Brien

TESCO pet insurance is now so high I've looked for a new quote. Their claims service was exceptional and so I ignored the year on year increases. My dog is 5 and no health issues. If I request a quote for my dog as a new customer my monthly premium isn't the £78 monthly payment but less than £30. They won't answer the phone to discuss and I'm going elsewhere. I'll have to cancel the DD as they don't answer the phone to discuss in person