Do not touch. Haven't settled a claim since August. No reply to emails, can't get through on the phone, and looking at other peoples reviews, seems to be the same situation. Suspect they won't be in business much longer as one of their European arms just...

My dog was really ill recently with his liver and gall bladder, the claims were sent to pet plan and they have not paid my claim and I am now left with over £7,000 to pay in vet bills. I pay an excessive amount each month, and when you need petplan to pay...

AVOID, AVOID, AVOID. Theyll take your money and do everything possible not to pay a claim. We put in a genuine claim and were made to feel like criminals, they called us dishonest and fraudulent. Then on 7th Nov they said they'd cancelled our policy from...

My almost 7 year spaniel was the most loving dog I have ever owned. He was a wonderful dog, so loving with people and children. Unfortunately he had rage syndrome which was very rare. He attacked us without warning then at the end of the attack he would...

Vet sure are very helpful and will help you at any time and completely understand your pets needs.
Our felix is getting there

Really easy to get my claim sorted

I’ve been with Vetsure for 10yrs now. If I need to call, they’ve always been a pleasure to talk to, extremely kind & knowledgable.

Claiming is easy. The form is partially filled in with your pets name & details. You just have to fill in about their...

After a quick initial claim was resolved I felt confident I had made a good call moving to many pets. Sadly after a short illness our wee fur baby left us . We are completely devastated and now struggling financially as my vet would not do a direct claim...

Customer service was great, very friendly and helpful. Claim was dealt with within a couple of days.

Very easy to use & friendly wouldn’t definitely recommend