I must say I was very happy with this insurance. I had lifetime insurance with separate limit per condition per year. My claims were sent through an online portal from the vet. I normally just paid for things myself and got the money back but I know that...

My dog just turned 3 in October, insurance started for him in Dec 2020. In that time, I've been reasonably happy with them. My dog is quite healthy, for the exception of a bad case of Irritable Bowel Disease that requires medication. Other than that, very...

This was my first claim and from previous experience with insurance companies, I was expecting a get out clause to avoid paying. I resigned myself to paying the invoice in full, you do initially, then to follow with my claim. I found the staff really...

I tried to contact Sainsbury's with a querry. It has taken me an hour to try and find a telephone number to speak to customer service assistant. It has made me so angry that they have made it impossible to talk to anyone that I have decided to cancel my...

Made my first 2 claims after close to a year with ManyPets. 8 weeks and no progress with my claim as well as no contact back from the insurers.

Stay well clear of Tesco pet insurance. Nasty horrible people. Your policy will be worthless. Absolutely disgusting company.

Our lab is 11 this year. He has had a lifetime policy most of his life so far with Pet Protect, we paid for it continuously with no problems, but this summer we received a letter saying our cover would cease this December stating the company are no...

11 weeks and counting for my £5,000+ claim to be settled. No requests for further information, no response to my email queries, no answer when trying to call, no further information required from my vet

I have claimed ×2 in 12 months. 1st foot, toe infection 1300 was paid, 2nd elbow coronoid disease cost £4000+
I have to pay £1300 as my policy cover up to £4000. Just received email and all is sorted. I can't complain at all.

In purchasing what I thought was a high cover pet insurance, I assumed it would cover the bulk of any potential claims, less any excess, however this wasn’t the case when our much loved 7yr old beagle was diagnosed with cancer and sadly lost his life, The...