1st claim with Sainsbury's...claim was for £200 for 2 visits to vet ..had sore foot pads...they informed me not covered for insurance claim , and it was a skin ailment and not covered ...what !!!

My 1 year old labrador fell ill last Wednesday with an intestinal blockage. I did my claim online on Wednesday and my claim was approved Friday morning. The payment has reached my bank account today. Having had a terrible service from a previous...

The policy confirmation gives an immediate start date but fails to mention the 14 DAY exclusion period . This is in small print , hidden in the details . VERY POOR MARKETING .NOT ALL PET INSURANCE HAS THIS EXCLUSION .

This review relates to the pettiness of Napo as an insurance company, and also to the extortionate charges made by vets for medication. It is unbelievable that Napo have deducted a delivery charge of £3.79 from my claim! I paid £89.19 online for 70...

We made the decision to switch to Tescos after 20 years with Petplan. Although we had little trouble their premiums were becoming ridiculous. Switching to Tesco for our two Scotties saved over 50% of this. Then….disaster struck when after only 2 moths our...

I noticed my pet insurance was set to auto renew and wanted to change that since my insurance had doubled since last year. I couldn't log in anywhere online, my details weren't recognised. When I finally got through on the phone I was told that there is...

I thought highly of Many Pets but that has changed and they worked for this review. My claim from April 2024 for £109 has been pending for no reason for months. Laughable!
All my emails have been ignored. I am terminating the insurance for both my dogs...

Do yourself a favour & don’t use them rubbish company that doesn’t pay out despite it not being an existing condition Tesco every little helps - yes when they are taking your money but when you need them it’s a NO only interested in taking customers...

Absolutely terrible pet insurance no customer support service there only interested in taking your money thay won’t pay out when you make a claim no reply to your email absolutely shocking stay well clear of Napo pet insurance thay will ROB you of your...

I have had multi pet insurance with Tesco for 1 year. 2 dogs, no existing conditions and no claims ever made and yet my renewal jumped from £593.99 to £1183.01, and one of the dogs will turn 8 in the coming year so will also have an ADDITIONAL 20% excess...