I thought highly of Many Pets but that has changed and they worked for this review. My claim from April 2024 for £109 has been pending for no reason for months. Laughable!
All my emails have been ignored. I am terminating the insurance for both my dogs...

Do yourself a favour & don’t use them rubbish company that doesn’t pay out despite it not being an existing condition Tesco every little helps - yes when they are taking your money but when you need them it’s a NO only interested in taking customers...

Absolutely terrible pet insurance no customer support service there only interested in taking your money thay won’t pay out when you make a claim no reply to your email absolutely shocking stay well clear of Napo pet insurance thay will ROB you of your...

I have had multi pet insurance with Tesco for 1 year. 2 dogs, no existing conditions and no claims ever made and yet my renewal jumped from £593.99 to £1183.01, and one of the dogs will turn 8 in the coming year so will also have an ADDITIONAL 20% excess...

I don’t have words. This is one of the worse Pet insurance companies that I know. I have tried to claim for my pet twice now and they have requested because she has a pre-existing condition which my insurance is for and again and again has failed to...

My labrador is 11years old and has ongoing health issue's, insurers have been brilliant and I have never had a problem with the claims that have been submitted. Highly recommend.

Have used Napo insurance for 2 yrs now, very competitive prices, I've had excellent all-round service.
I am a genuine Napo customer, I feel anyone can put a review on this site, therefore they may not all be genuine reviews.

Insured with Tesco as my partner works for them so we get a good discount, however my cat was diagnosed as diabetic 4 weeks ago, started a revolutionary new treatment, had 1 dose and sadly went into. Ketoacidosis and died a terrible death . I tried to...

Just had my renewal come through we have been with them for 4 years my dog has had 2 conditions neither are on going they have put each vet visit for these conditions through as a separate claim so it looks like we have claimed 12 times when in fact we...

I lost my sweet girl 5 weeks ago and put 2 claims in, they lie when they say it shouldn't take more than 3 weeks. Stalling anyway they can

LV a much better company