With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
sarah jane meagher
Posted: 06/08/2024
1

AF recently declined a claim for my elderly cat. They said my cat had an exclusion for gall bladder issues 3 years ago so the current claim for kidney issues was declined as it ''could'' be linked. They did not request further info. Just declined the...

Breed

Mixed Breed

Species:
Cat
By:
Chris
Posted: 01/08/2024
1

Do not take insurance for your pet from this company. The price is extortionate. My pet had barely had any illness for the 14 years of her life yet over the last few years it has rocketed to now being over £200 per month!! Taking into account the excess...

Breed

Staffordshire Bull Terrier

Species:
Dog
Insurer: Petplan
By:
Suzanna Mavity
Posted: 23/07/2024
1

First time ever making a claim and rejected as apparently they don't pay out for eyes in general - this is not a pre existing condition or anything. Just happy to take the money and reject claims, Scam.

Breed

Maine Coon

Species:
Cat
By:
Rochelle Mcgoldrick
Posted: 19/07/2024
1

TERRIBLE!! I cannot put into words how awful they are, will do anything to get out of paying a claim. Moved from many pets who were amazing as Tesco policy sounded great, silly of me as they were defo too good to be true! Will not pay out for a one off...

Breed

Poodle (toy)

Species:
Dog
Insurer: Petplan
By:
Laura O'Shea
Posted: 17/07/2024
1

Petplan are scammers, I wouldn't recommend them to anyone. They take your money and when your dog needs surgery for a condition it was born with they exclude it from your policy. I would advise anyone considering taking a policy out, to put your money in...

Breed

Mixed Breed

Species:
Dog