I had 2 dogs insured with PetPlan. One has torn 2 cruciate ligaments in her time. PetPlan paid the vets and vet hospital direct each time, without us having to pay anything but the excess. They lay direct so you don't have to pay then claim it back. Their...

Just walloped my premium up by£172 won't even discuss it with you,
Here I am again told you pet plan I would be a thorn in your flesh haven't even started yet.

I paid for the top cover (platinum plus or something like that?) for my puppy and wished to claim part of £3,000 worth of dog retraining which had been recommended by the vets. I could have £1,500 behavioural retraining through my insurance.

The claim...

NEVER INSURE WITH THIS COMPANY!!!

ANY COMPLIMENTARY THERAPIES ARE TAKEN OUT OF THE ANNUAL LIMIT.

IT HAS COST ME MORE MONEY ON MY PET'S INJURED LEG THAN IF I HAD NOT HAD ANY INSURANCE AT ALL!!!

WHAT A SCAM!!!!!!!!

My cat had to be sedated as he had a thorn stuck deep in his paw. The initial phone consultation put my mind at rest as I I had never seen my cat so distressed. Tesco’s claim process was very clear and easy to complete online, the money was paid into my...

Don't waste your time going to this company for pet insurance all the other reviews which say they look for excuses to not pay out are correct. I have a 7 month old labrador who started to limp we took her to the vet straight away thinking it was just a...

Getting ManyPets to respond to a query, is an absolute nightmare. I had the Moneyback option added to my policy and that was like getting blood out of a stone. I was given different amounts each time, had to send a bank statement in to prove I had not...

The underwriters changed recently and I received my updated terms and quote through the post. When I read through it I realised I'd forgotten to tell them my dog was neutered as a pup, a few months after taking out the initial policy. I'd never claimed...

Do not use petplan. They do not payout the 97% they claim to cover. Dog was born with skin conditions and petplan won't pay on condition before policy was taken out, but how do you know if a pet has any conditions before its born plus you can't take a...

This review is based on my experience with Manypets being unable to pay my claim in the region of £3,000 approximately 4 months since submission. They have not contested or disputed the claim, so based on the information below, it appears that THEY HAVE...