Definitely don’t get their pet insurance. Just had my renewal through and it’s jumped from £74/month to £140/month for a 5 year old dog with no claims over the last 12months. She’s a small to medium crossbreed so isn’t in the senior age bracket, she’s not...

I am chasing a claim submitted originally in august. In that time I have been told the policy number is wrong, the policy has been cancelled ( it absolutely had not) , been passed from pillar to post , with no one knowing what is happening. The claim...

My girl died at 2yrs old they refuse to pay out as I didn’t have a receipt of purchase. How can I give myself a receipt! I was devastated that my beautiful youngster was of no value. It was an insult that they sent £100 toward her cremation. I have...

Awful. Started off great 5 years ago, but all of a sudden they have increased my monthly premiums by over double following a small claim. When I queried this they said it's in the small print they can make changes to the policy at will. As I worked in pet...

Recently made a claim with Petplan. They then sent me an email informing that they were changing my policy retroactively, so as to avoid the payout. Apparently this happens all the time. You make a claim and then tell you that your policy has changed and...

Easy quick claim fully reimbursed quickly with no quibbles. One happy healthy dog.

Currently processing a bereavement with great sensitivity.

I'm stuck with this appalling pet insurance due to my dog having existing conditions that other policies don't take on which is also ridiculous. Every year they put the policy price up. I'm dreading the day I may need an xray or something expensive I...

Been with Argos pet insurance 8 years with my current dog and previously 14 years with my other dog , always had good service that’s why i renewed every year however this renewal the price had gone up 100%!! Over £100 per month no reasoning about it doesn...

Sainsburys pet insurance covered our vet fees twice exceeding 7k both times. We would like to thank them for allowing us to spend the extra time with our Dexter before his IVDD relapsed a few days ago and we had little choice to let him go. Thanks again