Recently made a claim with Petplan. They then sent me an email informing that they were changing my policy retroactively, so as to avoid the payout. Apparently this happens all the time. You make a claim and then tell you that your policy has changed and...

Easy quick claim fully reimbursed quickly with no quibbles. One happy healthy dog.

Currently processing a bereavement with great sensitivity.

I'm stuck with this appalling pet insurance due to my dog having existing conditions that other policies don't take on which is also ridiculous. Every year they put the policy price up. I'm dreading the day I may need an xray or something expensive I...

Been with Argos pet insurance 8 years with my current dog and previously 14 years with my other dog , always had good service that’s why i renewed every year however this renewal the price had gone up 100%!! Over £100 per month no reasoning about it doesn...

Sainsburys pet insurance covered our vet fees twice exceeding 7k both times. We would like to thank them for allowing us to spend the extra time with our Dexter before his IVDD relapsed a few days ago and we had little choice to let him go. Thanks again

I had 2 dogs insured with PetPlan. One has torn 2 cruciate ligaments in her time. PetPlan paid the vets and vet hospital direct each time, without us having to pay anything but the excess. They lay direct so you don't have to pay then claim it back. Their...

Just walloped my premium up by£172 won't even discuss it with you,
Here I am again told you pet plan I would be a thorn in your flesh haven't even started yet.

I paid for the top cover (platinum plus or something like that?) for my puppy and wished to claim part of £3,000 worth of dog retraining which had been recommended by the vets. I could have £1,500 behavioural retraining through my insurance.

The claim...

NEVER INSURE WITH THIS COMPANY!!!

ANY COMPLIMENTARY THERAPIES ARE TAKEN OUT OF THE ANNUAL LIMIT.

IT HAS COST ME MORE MONEY ON MY PET'S INJURED LEG THAN IF I HAD NOT HAD ANY INSURANCE AT ALL!!!

WHAT A SCAM!!!!!!!!