Just want to say that Sainsbury is the best pet insurer I have ever had. Very quick, fair and thorough. Piece of mind

“Our family dog is 8 years old and, although perfectly healthy, we decided to change to a ‘life time’ policy. When considering this option, we found the staff at Vetsure to be the most helpful & they took time to explain everything to us. Their manner was...

please keep away from this insurance company at all costs, me and my wife insured are dog with animal friends in October of last year after 3to 4 weeks after taking out the policy my dog suffered a bad back leg, first of all we had some medication for him...

My dog insurance was doubling each year and this year reached close to £150 per month (Tesco) (our dog is about to turn 12). It is now just over £30, even after full disclosure of past treatments. We considered not insuring him at all but didn't really...

I tried to claim for 3 x medication only for a phantom pregnancy which necessitated in a spay. Firstly when I tried to claim I was told it was a procedure which they didn't pay out for. After complaining I am now told it's behavioural and they don't pay...

I have waited 2 months for a response to my complaint re not paying out for phantom pregnancy medication. They are now putting it under exclusion 1.3.11 Cost of treatment for a behavioural problem and won't pay. What an utter load of crap...

I have just switched from Petplan to this company due to Petplan premiums increasing too much this time. I found lifetime pet covers website so easy to use, and very clear so I did not feel like I was being misled in anyway. When I emailed Robert with a...

WARNING - TESCO PET INSURANCE CUSTOMERS!
Having put in a claim for Molly's recent operation to remove a large Lipoma from her side in December, I am gobsmacked that Tesco have refused to pay out!
They tell me that because it is over 12 months since I...

interesting to hear other peoples' bad experiences with Animal Friends.
I have just had a very genuine clain rejected because they claimed the issue was a "pre existing condition".
I won't bore you with the details but suffice to say my experience with...

We had our claim on the 26th October of £2200 and we still have not had our payout and it is now the 4th January!!!

I will update if and when paid out, I have no idea how some people could afford to be without £2200 in there accounts for 2 & half...