Massive excess applied


Life time insurance, no missed payments. Sadly, my dog became ill with auto immune haemolytic anaemia and spent 2 weeks in hospital and eventually died. More Than then applied an excess of over £800 and refused to pay the cost of the dog, despite the fact that she was a young dog. The policy excess is set at £75. I'm extremely puzzled by the huge excess applied and More Than's refusal to pay the purchase cost. I will be taking this further.


Cocker Spaniel


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Posted: 03/06/2017

I am looking to insure my 6 month old puppy with more than but since reading your comment I am having a rethink and going to check out reviews on other pet insurers.