Had no problems with claim and payment received within 2 days. Claims staff were incredibly helpful and understanding.
Can't recommend them enough.
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With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.
We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
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Pet insurance reviews
Fast and efficient. Made a claim for over £3,000 which was paid almost instantly and without quibble, even inquired about how my pet was doing which was a nice touch. Can't recommend them enough.
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Refused to pay my claim as Petplan said that it was a pre existing condition even though my vet had written to them saying that it was unrelated.
This has been a really stressful time and I think you are better off just saving your premiums rather than...
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My dog suffered severe allergies and was referred for extensive allergy testing with a Dermatogagist totalling £1800. Only two phone calls and a claims form later the insurance agent advised me, your cheque has been authorised and is in the post! No...
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Insured my 8 week old pup for £8/mth nearly 13 yrs ago, my premiums are now almost £40/mth. I have never claimed for any treatment. My poor old dog has recently required treatment including heart tablets. TESCO wont pay for anything, I have cancelled the...
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My cat was shot and needed specialist bone surgery to save and rebuild his leg and shattered bone. Tesco paid out promptly and without fuss.
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Had our Welsh Springer(Digby) Spaniel insured with more than from day one, all was well until he developed epilepsy at eighteen months.This meant constant drugs for rest of his life,
Trying to keep the costs down we opted to buy our meds from one of the...
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Have my frenchie insured with Animal Friends and within the first few months of my policy she had an abscess. They paid me back the vets fees in full and without fuss quite quickly. Now have my horse insured with them.
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I am a vet and use Petplan for my own dog. Throughout the years, having had my staffie insured with PetPlan has meant that I don't have to worry when it comes to how I want him treated. He just gets the best because I know my insurance will cover it. His...
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Refused to pay out after lipoma lumps were removed as first noticed over 12 months ago even tho been with them for several years. You go by what your vet recommends and in last 3 months got alot bigger and another appeared that was causing problems.. now...
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