With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
George Ford
Posted: 23/07/2014
5

All was well until last week.... Molly was, well, being a puppy and was jumping around on the sofa when she stepped back, missed her footing and fell of the sofa - something she'd done loads of times before.... only this time, she must have fell awkwardly...

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By:
Linda
Posted: 19/07/2014
1

I took out crème de la crème cat insurance (x 5) as I thought,"you get what you pay for". In case of Sainsburys - you get a glorified pile of turd. That's their customer service, with cherry of arrogance on top.

Straight forward claim rejected even...

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Insurer: Animal Friends
By:
Dr. Davies
Posted: 08/07/2014
5

Fast and efficient. Made a claim for over £3,000 which was paid almost instantly and without quibble, even inquired about how my pet was doing which was a nice touch. Can't recommend them enough.

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Insurer: Petplan
By:
Jeff Jones
Posted: 08/07/2014
1

Refused to pay my claim as Petplan said that it was a pre existing condition even though my vet had written to them saying that it was unrelated.
This has been a really stressful time and I think you are better off just saving your premiums rather than...

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By:
Natalie Goodchild
Posted: 03/07/2014
5

My dog suffered severe allergies and was referred for extensive allergy testing with a Dermatogagist totalling £1800. Only two phone calls and a claims form later the insurance agent advised me, your cheque has been authorised and is in the post! No...

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By:
Mr Mark McNaught
Posted: 03/07/2014
1

Insured my 8 week old pup for £8/mth nearly 13 yrs ago, my premiums are now almost £40/mth. I have never claimed for any treatment. My poor old dog has recently required treatment including heart tablets. TESCO wont pay for anything, I have cancelled the...

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