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Do not be fooled by the Animal 'Friends' image. This company is a disgrace. They avoid pay-outs at all costs and add small print into your contract each year they renew your policy. Every time I have made a claim for one of my animals in the last 7 years...
My dog was hit by a car, thankfully she is ok, but of course she needed treatment straight away and what with scans etc the vets bill came in at £1600.00. Animal friends refused my claim with a rather patronising letter quoting a line from the small print...
I had no problem with Tesco I had 2 claims last year which were
Direct from vet to them one fir gastrointestris costing over £750 and then a small biopsy on his anal passage costing over £600 again direct claim.no problem.although my monthly payment is...
I insured my horse with animal friends back in January and for the first time in 9 years with him I had to make a claim for him in June. The vet was with me to give him his annual health check when he decided to have a respiratory attack so I had no time...
Claim for less than £300 Tesco agreed and apparently sent a cheque within a month of claim. Cheque never appeared so they cancelled it and said another was on it's way. This scenario went on for 8 months in total with staff assuring me a cheque was in the...
Cancelled with a reputable company for these people, worst idea I had. They have taken my first direct debit payment and when I tried to claim, they declined saying I was hours short of the 14 day waiting period. They had taken my money though so if I...
All was well until last week.... Molly was, well, being a puppy and was jumping around on the sofa when she stepped back, missed her footing and fell of the sofa - something she'd done loads of times before.... only this time, she must have fell awkwardly...
Happy taking money, do not pay out.
Read terms & conditions carefully they will try worm out of every claim.
I took out crème de la crème cat insurance (x 5) as I thought,"you get what you pay for". In case of Sainsburys - you get a glorified pile of turd. That's their customer service, with cherry of arrogance on top.
Straight forward claim rejected even...
Be careful as my dog had mast cell tumours which were not covered after one year of treatment. They don't cover you for more than one year of treatment of the same condition.
Very good otherwise and i will always recommend Tesco Pet Insurance.
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