They dont like paying for anything- make up excuses of preexisting conditions if the pet has a symptom anywhere close to a previuos illness- AVOID

I had to take my cat to the vets at least five times last month with a skin problem . I was then referred to a private vet specialising in skin complaints in animals . Unfortunately my cat had tumours in her mouth and had to be put to sleep. I can not...

Thank you for your service, Sarah Seager was amazing on the telephone with me and enabled me to make an informed decision on our new dogs requirements for Pet Insurance. I thank VetsMediCover for how they and the underwriters gave exceptional service...

Always helpful and polite. We insured 4 cats and each time no problem. Oldest cat dies recently and our settlement letter was very respectful and went beyond our expectations

DO NOT Touch these with a barge pole.

Have added a £750 total payable for cruciate ligament damage this includes the x-rays, total waste of time I really should of looked into my remewal, they are playing god with peoples aniamals

After seeing watchdog on Thursday 15th October I'm am extremely anxious about my policy for my 9 year old labrador. Though she has recently had a small growth removed from her upper eye lid and they did pay up very quickly (minus £99 excess minusand 35%...

Have had 5 dogs insured with petplan over 18yrs and have made numerous claims 2of them amounting to £2000-£3000 and have never had any problems. When vets hear petplan is the insurer they don't ask for payment upfront and claims are always settled...

Had a kitten with ongoing different problems for a year. Pet plan paid out over £3000 on all treatment including death from illness. Obviously had to pay excess a number of times but excellent service.

Took policy for puppy last year at £25 a month. Had to claim over the last year and now at renewal £50 a month and as condition is for life they have me over a barrel! If you claim they will not give you any discount at renewal. Spoken to manager and won...

We bought a 7 month old crossbreed from Battersea and insured him with pet protect - lifetime extra cover. 7 months later we noticed our dog occasionally limping and some occasional stiffness in his back legs. Out vet had a look and diagnosed dislocating...