With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Christine Barnsley
Posted: 28/10/2015
5

I have 2 dogs both aged 5., both previously insured with John Lewis.the renewal for My bitch was outrageous nearly double last year!
The reasons they gave were her age and vets are using more sophisticated equipment!
They didnt care when I said I...

Breed

Labradoodle

Species:
Dog
1

I called petplan to report my cat missing, as animal Search UK said if I called them and informed them, my sort of policy covers me up to £1500 for advertisement and reward when your pet is missing. I then called pet plan to confirm they would cover the...

Breed

Domestic Short Hair

Species:
Cat
Insurer: Vetsure
By:
lewisr04
Posted: 23/10/2015
5

Normally insurance claims fill me with dread at the prospect of endless bickering over how the insurance company can manage to pay out as little as possible, not so with vetsure. My claims have been dealt with in a professional and efficientmanner making...

Breed

Terrier

Species:
Dog
By:
Esther Scotland
Posted: 21/10/2015
1

Took out the insurance last year on two puppies. Unfortunately one of the puppies had a retained baby tooth which needed removing. Was informed policy did not cover it (despite being a substantial policy) as it wasn't an accident. Could have coped with...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Animal Friends
By:
Vicky
Posted: 20/10/2015
5

Have now claimed twice. 1st time was around £900 for a mystery virus.
2nd time much smaller £60 (after excess paid - every little helps!) for infected fight-bite wound.
Simple and straightforward to claim both times and very quick

Breed

Bengal

Species:
Cat
By:
D Candler
Posted: 20/10/2015
2

Just got my renewal through for my 13yo collie, £42 last year £77 this year, WTF Are they struggling to get people to insure with them or do they just know you wont get insurance elsewhere if your pet has a pre condition. Either way complete ripoff, I...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog