With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Lilli & Meggie
Posted: 06/04/2016
5

I have not had to make a claim yet ( and hope not to test the service!) but this company provided cover for my two eleven year old cats for half the price of the cover I had previously. It was an easy form and the two queries I had prior to signing up...

Breed

Domestic Short Hair

Species:
Cat
Insurer: Animal Friends
By:
Gary Duncan
Posted: 05/04/2016
1

I have been a faithful customer of Animal Friends for 10 years, and renewed my policy year on year for my pet dog. My dog has now reached the age of 13 and suffered a stroke 6 months back. I did fill in the form but did not reach the excess amount so did...

Breed

Golden Retriever

Species:
Dog
1

Furthermore to my husbands detailed explanation regarding the deplorable Sainsburys pre-existing conditions policy I would like to share my experience of their customer service we have experienced thus far. They claim in their T&C's that they aim to...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
Insurer: Animal Friends
By:
andrew hurst
Posted: 04/04/2016
5

My springer cut her back paw last year And unfortunately cut her front paw this year over £300 on both occasions . Animal friends paid out pfomptly and in full both times

Breed

English Springer Spaniel

Species:
Dog
By:
Janet
Posted: 01/04/2016
1

We have been with Tesco pet insurance for about 10 years now and are absolutely disgusted on the rise in price since our 2 labradors have aged. We have a girl aged 10 and a boy aged 13 (who we claim £55 a month for arthritis tablets). Last year the...

Breed

Large Mixed Breed (60+ lbs)

Species:
Dog
Insurer: Pet Protect
By:
Harmonica Gillespie
Posted: 01/04/2016
1

Our dog had a skin laceration in his throat and needed emergency surgery and an overnight hospital stay. The vet bill was £400 and we ensured the claim to pet protect was sent within 24 hours. The vets made sure all the paperwork was signed and done...

Species:
Insurer: Animal Friends
By:
Peter
Posted: 31/03/2016
1

You will find the policy excess will be charged twice if the treatment happens to fall over the renewal date. My claim was useless for this reason and returned next to nothing once the excess was deducted twice. Makes you feel like you're paying for...

Breed

Pointer

Species:
Dog
By:
jennifer bishop
Posted: 31/03/2016
1

I have just renewed my dog insurance and it is more than 50% higher than last year despite no claims. In addition, I have just found out that for non emergency treatment with referral from bet I can only use one of 28 centres named by the RSA...

Breed

Weimaraner

Species:
Dog
By:
Jane Carroll
Posted: 30/03/2016
5

Swapped to Lifetime in August 2015 and, unfortunately, have had to make a claim for my elderly dachshund. This company handled the claim without any fuss and with a premium of £34.95 a month, against what More Than wanted of £119 per month, I have no...

Breed

Miniature Smooth Haired Dachshund

Species:
Dog