I rescued a very fat and unfit Chinese Crested PowderPuff bitch at 10 years of age. For the first two years I did not insure her and she cost me in in the first 12 months of ownership over £2000 for teeth removal and crutiate ligament surgury. She is...

AVOID !!!!!. Insurer skilled in the sharp practice of avoiding settling claims. Rejected a claim for a 2016 eye infection on the basis that she had previous unrelated eye infections (other eye) in 2011 and 2013 (not resulting in claim)....which had they...

Have diabetic dog on continuation claim. EVERY year for three years now they 'haven't received the claim' even though posted to correct address. Completely hopeless and uncaring. Other two dogs with other insurers (no problems) and this one would join...

when our 8 yr old wonderful labradoodle, policy increased at renewal in Jan 16 by 30% in 12 months it was past time to look around. But I did phone them first! I was utterly speechless as to some of the reasons!Rollo cut one leg in 2010! and one of his...

My black Labrador is ten and a half and has high blood pressure. I've claimed about £1500 in a year for vets fees and tablets. This was after paying £90 excess and 20%. The renewal has come through and they want to charge me £1400 a year! Basically it...

I've been with More Than for a few years and I had to make a claim for the first time ever when my cat became unwell in December `15. More Than sorted out my claim efficiently and I got back everything I was due to get back, around £175.00. However, as...

Like many others, I chose a policy for my soon to be 12 year old English Springer Spaniel dog (who is also still entire which I think ramps up the premium as potential of more problems with being entire as they get older i.e. prostate cancer) however...

I have had to claim for 4 out of 5 of my cats due to illness and have had no problem with reclaiming charges , one of my cats Darcy was close to death with stuivite stones , the bill came to £2000 and I received all except the excess charge and £10 for...

Vetsure was recommended to me by a friend prior to me getting my puppy Jenson. I was pleased to find that my local vet used Vetsure when I took Jenson for a health check and his first injection. As soon as I got home I was on the phone to Vetsure and the...

Had to claim for hip dysplasia resulting in a fractured hip and an operation my vet put the claim trough so very easy and animal friends paid them directly without any hassle. Top customer service!