With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

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We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Alfie
Posted: 16/01/2017
1

this has got to the worst insurance company for dogs in the UK - I have just had a continuation claim refused for a mast cell tumour originally on my dogs leg and then came back on his back - excluded because it was not the same mast cell tumour and in...

Breed

Boxer

Species:
Dog
Insurer: Animal Friends
By:
val fellows
Posted: 15/01/2017
1

I've paid 2 yrs of their insurance over £340 pa; and when my great dane puppy ran into me and broke my ankle, I was in hospital 4 nights, then on crutches for 3 months +; and they would only pay kennel fees of £78. As i'm still not very mobile and couldn...

Breed

Great Dane

Species:
Dog
Insurer: Petplan
By:
Levente
Posted: 14/01/2017
1

I went for Pletplan as i believed as a trustworthy company, however my disappointment reached soon. I started to pay £65/month having the best package. Next year Pletplan increased this to £85, during which year i tried to claim for an illness, which...

Breed

English Bulldog

Species:
Dog
Insurer: Petplan
By:
FINN SKYE
Posted: 12/01/2017
1

To be honest, after 15 years of paying premiums for my border collie and almost 10 paying for my Lab, I'd have been better off if I had taken that money and put it into a separate bank account. Then I'd have a huge sum in my bank - if one of my dogs got a...

Breed

Labrador Retriever (Yellow)

Species:
Dog
Insurer: Animal Friends
By:
Jenna Woodley
Posted: 12/01/2017
5

I have had all my dogs insured with Animal Friends. They have always payed out and were amazing when Jamie got cancer.
The main thing is because they are lower priced cover you need to read your terms and conditions for your policy so you know what you...

Breed

Bullmastiff

Species:
Dog
Insurer: Animal Friends
By:
Marilee Picot
Posted: 12/01/2017
2

My 10 yr old westie had nasty ear infection for first time it was treated in 4 visits to the vet and cleared up.claim was 
£358. I have just received payment less two lots of excess because animal friends have split the claim, less 35% because my dog is...

Breed

West Highland White Terrier

Species:
Dog
By:
George
Posted: 09/01/2017
1

total knee replacementr, 3 days in hospital, 6 weeks at home for rahb and guess what? zero from MoreThan. Classic policy requires min 4 dyas in hospital and does not pay for kennelling during rehab. Let them spend a month with a new knee trying to work...

Breed

Golden Retriever

Species:
Dog