With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

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We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Adele
Posted: 24/01/2017
1

This is the most arrogant greedy rip off insurance company I've ever dealt with. 

My premiums went up 213% over 2 years with relatively little in the way of claims.

I sent several emails, wrote letters which were posted signed for and ignored by all...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Sam and Alfie
Posted: 24/01/2017
4

I have two older dogs who needed cover and this was easy to arrange with Lifetime. I had to correct one of the details which I had typed in wrongly, and it was easy to go back without being told the page had elapsed and having to go through the whole...

Breed

Cairn Terrier

Species:
Dog
Insurer: Animal Friends
By:
Tania Lefevre
Posted: 23/01/2017
1

I had the misfortune of insuring a dog with Animal 'Friends' (surely a misnomer in 2011/2012. They refused to meet a claim which was covered on the policy. I posted constant reviews on their website (I am not alone) and threatened to sue them, which I...

Species:
By:
Marjorie Mcconnell
Posted: 23/01/2017
5

Had my renewal in and it had gone up by over £7 a month when i rang my old company up they said that my policy had gone up by 15%, as i said to them my wages not gone up by that amount and that we had no claims. So i found Lifetime pet cover on the web...

Breed

Labrador Retriever (Black)

Species:
Dog
Insurer: Animal Friends
By:
carol
Posted: 23/01/2017
1

I have just spoken to some women in the sales department of AF. I wanted to add another cat to my policy. She was happy to do this in order to take my money. I asked her if, having two cats on the policy, it would mean I qualified for their 10%...

Breed

British Shorthair

Species:
Cat
By:
Debbie Hunt
Posted: 23/01/2017
4

The cover provided seems to be quite good for the price considering my Persian is 14 years old. It gives me peace of mind knowing I have her covered. Straightforward to sign up to. Is it possible to send my policy documents in the post please, I do not...

Breed

Persian

Species:
Cat
By:
Nicky
Posted: 23/01/2017
5

Found this company on a top 10 list of Insurers for older dogs. Brilliant price, saving me almost £300 with 'Lifetime Pet Cover' without compromising on the cover.

Breed

Labrador Retriever (Chocolate)

Species:
Dog