With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Paul Neve
Posted: 27/12/2017
1

We have the policy a year when our dog had to be put to sleep. Made the claim for loss in August and by November we heard nothing. We called and were asked questions which we answered. nothing. So called again, and we were asked more questions which we...

Breed

Pomeranian

Species:
Dog
By:
Maureen Walden
Posted: 24/12/2017
5

Unfortunately our young shorkie became ill and needed investigation ie scans etc which showed a huge abscess in his neck. Our bill came to over £8000 and Tesco settled the bill with the vets efficiently and promptly .

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
Insurer: Petplan
By:
Stuart
Posted: 22/12/2017
1

On going issues with my claim - my initial follow up enquiries with them do not fill me with confidence that Petplan is reputable nor operates with integrity. I will ensure multiple reviews are appended to provide a true reflection of how this company...

Breed

German Shepherd

Species:
Dog
Insurer: Petplan
By:
Gus
Posted: 21/12/2017
2

First year premium shot up from £66 to £203 for a young cat. Their response was that the premium has been calculated based on the 'risk in the area'. They boast they are so big that they are unable to offer any discount to the renewal. Looking for another...

Breed

Domestic Short Hair

Species:
Cat
By:
Karen Collyer
Posted: 19/12/2017
5

Quote system easy to use and gave various options to tailor make the policy to your requirements. Documentation clear and easy to understand

Breed

Flat-Coated Retriever

Species:
Dog
By:
Lisa
Posted: 18/12/2017
5

Have used this insurance for the last two years for my other dogs. Any claims are settled fast and the form is very easy to complete. Expecting a premium hike the following year and was delighted that it was a pound more and the other dog had a reduction...

Breed

Golden Retriever

Species:
Dog
By:
Simon
Posted: 15/12/2017
1

My Italian greyhound is 4 at the end of January. He's been insured with More Than for 3.5 years, with only one claim (this Sept) for a skin tag removal, for which around £100 was claimed, and which, by the way, they took around 6 weeks to pay. They have...

Breed

Italian Greyhound

Species:
Dog