With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Keith M
Posted: 03/01/2018
5

Now have both dogs, 3 yr old and 10 yr old, insured with Lifetime. Have only made one claim to date, which was quick and easy to claim and payment was made within 1 week of claim approval. This is in total contrast to previous insurer who eventually paid...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
Julie
Posted: 03/01/2018
5

Clear website, simple to understand which cover I wanted, Seems very good value for the basic "just in case" cover, although I hope I never need to use it!
Other companies look at my (healthy) 9 year old dog and would like to charge me the earth.

Breed

Labrador Retriever (Yellow)

Species:
Dog
By:
C Varns
Posted: 03/01/2018
5

Having just got a new puppy I went online to research lifetime cover. This company get great reviews. Easy to set up online with a very competitive price. Bonus of a free GPS tracker. Have not had cause to make a claim but am assured from research that...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Richard
Posted: 03/01/2018
5

I looked at a few insurance companies to insure our black and white moggy. Whilst LTP insurance was not the cheapest the reviews swung me towards them. Also I spoke with a very nice young lady who really knew her stuff and answered all of my questions in...

Breed

Mixed Breed Cat

Species:
Cat
1

We paid £75 per month for 2 years one claim now they want £143.73 per month - so year 1 = £842.05 year 2 = £1,723.99

Dread to think if we stayed how much year 3 will cost. May be a good idea to go elsewhere or even put money into a savings account...P...

Breed

Saint Bernard

Species:
Dog
Insurer: Petplan
By:
KAREN
Posted: 29/12/2017
2

My pet insurance excess goes up £10 every year with petplan, seriously thinking of going elsewhere.

Breed

Cocker Spaniel

Species:
Dog
By:
June T.
Posted: 29/12/2017
5

I had to make an emergency claim back in July 2016 for my 9 year old German Shepherd Lucy (Pyometra) who eventually made a full recovery the claim was dealt with very quickly and to my surprise no big hike in her insurance premium, all in all I have now...

Breed

German Shepherd

Species:
Dog
By:
Evelyn Torrie
Posted: 28/12/2017
1

Insured my dog with them, have recently been told she had an allergy which is going to continue as they cannot find out what she is allergic to. Decided to claim for the first time ever on pet insurance first had to face a phone interrogation from a loss...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog