With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Sue
Posted: 14/09/2017
5

Easy simple website to navigate with simple clear quote. Seems a great buy considerably less than my renewal, from a company who have made it cost prohibitive this year even though I haven't made a claim for several years.

Breed

Golden Retriever

Species:
Dog
By:
Christine
Posted: 14/09/2017
5

I have just taken out policies with this company. I have 2 elderly dogs.
Aged 10 and 11. I have saved a massive amount of money on these policies compared to my last insurance company.
The website was easy and clear to use. So impressed so far.

Breed

Border Terrier

Species:
Dog
By:
s.greenard
Posted: 14/09/2017
5

extremely helpful people who are really good at communicating and don't speak as if they are reading from a "one size fits all script". A good honest company prepared to be flexible if at all possible. Highly recommend them.

Breed

Cocker Spaniel

Species:
Dog
Insurer: Animal Friends
By:
Adam F
Posted: 13/09/2017
1

Had our two cats insured on an AF policy. One of them got seriously sick in the first weeks of us taking out the policy (our bad we should have started the policy before we got them) so we had to pay for the treatment ourselves. Fair enough.

Skip...

Breed

Domestic Short Hair

Species:
Cat
By:
Chrissy
Posted: 11/09/2017
1

We didn't claim anything for the first 2 years of our policy and our premiums stayed around £14-£15. Then from Oct 2016 until June 2017 we claimed almost £3k. I was therefore a bit shocked when our renewal went from £15 to £35, a rise of 125%. As our cats...

Breed

Domestic Short Hair

Species:
Cat
Insurer: Petplan
By:
Annie
Posted: 10/09/2017
1

Petplan are scam artists. They don't want to pay up when your pet is ill. All they want to do is make money out of us. The idiot customer service person I spoke to said that we can't pay all claims. The are gaslighting monsters who only care about taking...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
charlotte
Posted: 08/09/2017
1

To cut a long story short we went on holiday left our dog with a friend he got poorly he took him to his local vets as he lives 30 mins away from us.. he had numerous tests biopsy spend around £650 on bills to find out he was riddled with leukaemia. We...

Breed

German Shepherd

Species:
Dog
Insurer: Animal Friends
By:
SIBBLE
Posted: 07/09/2017
1

I contacted them for information about my puppy collie 18 weeks old. Told them he had diarrea on the 14th day of insurance but took to vets on 16th day of insurance, they told me I couldn't make a claim for the testing of gi tract infection which was...

Breed

Border Collie

Species:
Dog