They trick people into going with them by using lots of different names and you only find out its E and L when you get the policy. I avoid them like the plague but unfortunately my dog is insured with them. my claim has been ongoing for at least a...

Had our two cats insured on an AF policy. One of them got seriously sick in the first weeks of us taking out the policy (our bad we should have started the policy before we got them) so we had to pay for the treatment ourselves. Fair enough.

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Took out a whole of life policy with Tesco on our pet labrador retriever from being a puppy. She is now 11. We have never claimed. The premium has just been increased by over £50 a month to £1780. I'm gobsmacked. I've bee a loyal tesco's customer across a...

We didn't claim anything for the first 2 years of our policy and our premiums stayed around £14-£15. Then from Oct 2016 until June 2017 we claimed almost £3k. I was therefore a bit shocked when our renewal went from £15 to £35, a rise of 125%. As our cats...

Petplan are scam artists. They don't want to pay up when your pet is ill. All they want to do is make money out of us. The idiot customer service person I spoke to said that we can't pay all claims. The are gaslighting monsters who only care about taking...

To cut a long story short we went on holiday left our dog with a friend he got poorly he took him to his local vets as he lives 30 mins away from us.. he had numerous tests biopsy spend around £650 on bills to find out he was riddled with leukaemia. We...

I contacted them for information about my puppy collie 18 weeks old. Told them he had diarrea on the 14th day of insurance but took to vets on 16th day of insurance, they told me I couldn't make a claim for the testing of gi tract infection which was...

I got my renewal quote and it had gone up by quite a lot ,so went on line and got it much cheaper ,went onto chat and asked them why[no explanation ] went back to buy at the cheaper rate and my time had logged out??? ,tried again and had to get another...

Do not use this company, all it seems to do is increase payments and find ways of not paying when your pet needs help.

I had found a great quote from Argos for my pup and called and told Argos that I was keen to go with them but first REQUESTED further terms and conditions by email as the ones listed on their website were limitied. Apparantly this required me to run...