I am absolutely furious with this company. My pet has a calcium deposit on his eye. They asked for a Full Clinical History. I sent the full report from his specialist eye vet in South Africa. They advised me this was fine. I then received a letter...

Do not use they refuse to pay me a claim , trying to say it was due to pre existing conditions it was a new claim for a new condition.they have also put the prices up so high so now I have cancelled and gone with someone else.

I would not recommend this company at all. I originally had my dog insurance (basic cover)with animal friends(which I have had for several years). Back in 2015 I had to make a claim for a lump(this claim was successful approximately £200) to my horror my...

Easy simple website to navigate with simple clear quote. Seems a great buy considerably less than my renewal, from a company who have made it cost prohibitive this year even though I haven't made a claim for several years.

I have just taken out policies with this company. I have 2 elderly dogs.
Aged 10 and 11. I have saved a massive amount of money on these policies compared to my last insurance company.
The website was easy and clear to use. So impressed so far.

extremely helpful people who are really good at communicating and don't speak as if they are reading from a "one size fits all script". A good honest company prepared to be flexible if at all possible. Highly recommend them.

They trick people into going with them by using lots of different names and you only find out its E and L when you get the policy. I avoid them like the plague but unfortunately my dog is insured with them. my claim has been ongoing for at least a...

Had our two cats insured on an AF policy. One of them got seriously sick in the first weeks of us taking out the policy (our bad we should have started the policy before we got them) so we had to pay for the treatment ourselves. Fair enough.

Skip...

Took out a whole of life policy with Tesco on our pet labrador retriever from being a puppy. She is now 11. We have never claimed. The premium has just been increased by over £50 a month to £1780. I'm gobsmacked. I've bee a loyal tesco's customer across a...

We didn't claim anything for the first 2 years of our policy and our premiums stayed around £14-£15. Then from Oct 2016 until June 2017 we claimed almost £3k. I was therefore a bit shocked when our renewal went from £15 to £35, a rise of 125%. As our cats...