With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Helen
Posted: 17/10/2017
5

The quote was extremely competitive and Robert was helpful in explaining the insurance cover over the phone. Took time to run through how their cover worked when I question why it was so competitive as my partner wanted to go with Pet Plan. 
A great...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Elaine Wardlaw
Posted: 12/10/2017
5

Our Ollie swallowed a couple of stones, one managed to come up naturally but one was caught in his gut and was close to his pancreas so when we got him to the vet he said he was a lucky boy any later could've been fatal. I hadn't long switched to Tesco...

Breed

English Springer Spaniel

Species:
Dog
By:
Peter Storey
Posted: 11/10/2017
5

I have only recently taken out a policy with Lifetime Pet Cover so i can't say too much. Making a call and speaking to Robert though I felt very confident and happy with the decision to insure our young puppy with this fledgling company.
His...

Breed

Cockapoo

Species:
Dog
By:
S Wheeler
Posted: 09/10/2017
5

We have insured three senior dogs with this company and have been very happy with the speed and efficiency with which any claims have been dealt with. The staff have also been very helpful when we have phoned with a query. Would definitely recommend them...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
Julie Wren
Posted: 04/10/2017
1

Have been with tesco since our dog was a puppy, have never claimed and our monthly payment has gone from £30 to £45 a month because he is 5 years old. Tried to cancel and had to pay extra because apparently they take the payments a month in arrears. So...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Animal Friends
By:
bentley
Posted: 04/10/2017
1

They invented a pre existing condition from 2 years ago and refused to pay out when he was euthenised. The 2 were about kidneys in that one was behavioral and the last one was failure. Very disappointed.

Breed

Ragdoll

Species:
Cat
By:
Julie Wright
Posted: 04/10/2017
1

I have submitted 3 claims for E&L all have been dealt with badly. No acknowledgement of claim and very lengthy waiting times. I had to argue one claim and escalate it until they finally paid. I have 2 current claims which I have had no update on dating...

Breed

Dachshund - Standard Smooth Haired

Species:
Dog