My dog contracted diabetes ok till policy renewal cost of monthly payment went from £40 to £130 knowing full well I cannot insure anywhere else as it would be a pre existing condition
friends of animals they are not AVOID

My dog just tore his cruciate ligament, something the vets tell me is incredibly common. I've been paying for their top tier cover (upt to £6K in vet fees) for years and this would have been the first big claim - only to find they have a sneaky clause...

My dog had his operation on 22nd September. I have received notice of payment today which I should receive in 3 to 5 days. The treatment cost £190.00 and my excess should have been £80.00 so I was expecting 110.00 back I have only received 79.00...

Only giving a rating of '1' as a minus score is not available. This is a truly disgusting company that is only interested in your money. Highest premiums, highest excess, ratchet up premiums despite no claims. They go out of their way to avoid settling...

Appalled by misinterpreted clinical details leading to only partial claims settlement. Don’t bother complaining - they are not regulated by FOS in the UK! They mislead you to believe that they are by sending a leaflet how to make a complaint, so you go...

Our pet insurance has continued to increase year after year starting at £13, currently paying £48 per month, received renewal today, going up to £87 per month.
Absolutely disgusting - been a loyal customer but now they know we can not get any other cover...

I am totally shocked today after receiving my 2 year old dog insurance ( I might add that I have not claimed ) so was baffled when last year it was £735 and this year £1300. How is this be justified

I have been a customer for 8 years and am very happy with the service and am delighted that vetsmedicover are now introducing a helpline. We have a young dog and 2 cats and it is good to know that we can call on this if we are ever unsure if anything....

It's about time vet's charges were put before some sort of parliamentary enquiry. Not all bad but an awful lot involving emotional blackmail and extortion.

Our premium has bumped up a bit with our 12 year old neutered moggy but having done an online comparison the price was pretty much inline with other companies. We've got everything covered and a £125 excess. Poor puss has since been poorly, off his food...