With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Animal Friends
By:
Alex
Posted: 07/06/2023
1

Avoid this insurance, as most of the insurances, they find a way not to pay for the claims.
Been with Animals friend for the past 5 years. Each year has increased my inaurance premium without me making any claims.
Any when i made a claim has find all...

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
laura
Posted: 06/06/2023
1

My dog has a fractured wrist. They have said they won’t help with insurance due to the fact he was lame on that leg in 2022 as if he has been walking around with a broken wrist all that time. Paid my insurance without fail for 6 of my animals with them to...

Breed

Boxer

Species:
Dog
By:
Gail
Posted: 02/06/2023

Recommended
by reviewer

5

My dog toby had emergency surgery on the Tuesday to have a stone removed from his intestine, an overnight stay and lots of medications to bring home, so as you can imagine it was a rather expensive bill. Contacted many pets on the Tuesday night and the...

Breed

Jack Russell Terrier

Species:
Dog
Insurer: Vetsure
By:
Molly-May James
Posted: 31/05/2023

Recommended
by reviewer

5

Super straight forward when taking out a policy with vetsure, unlike other websites that can be difficult to understand what you’re paying for with versure everything laid out and explained.

Breed

Staffordshire Bull Terrier

Species:
Dog
Insurer: Vetsure
By:
Louise Heptinstall
Posted: 31/05/2023

Recommended
by reviewer

5

Very easy to understand and complete online. First dog in a very long time and first dog we've had to insure personally so it was great that it was kept so simple and easy for us to know what was right for a dog.

Breed

Mixed Breed

Species:
Dog
Insurer: Vetsure
By:
Vanessa hunt
Posted: 31/05/2023

Recommended
by reviewer

5

I used vetsure as my puppy arrived with 5 weeks free cover. I called and got a quote for ongoing cover. The service was very thorough and the customer service was very good.
I have not had to make a claim but I feel confident in vetsure at this time.

Breed

Mixed Breed

Species:
Dog
Insurer: Vetsure
By:
Joanne Shinerock
Posted: 31/05/2023

Recommended
by reviewer

4

I have renewed my dog's insurance policy with Vetsure. The Lady I spoke with had not been working with Vetsure for very long. She was really helpful and very professional and although it took quite a long time to sort out we did get there. I would...

Breed

Mixed Breed

Species:
Dog