I have never claimed but yet my insurance is over 900 now it's a disgrace how they take advantage of are love for dogs its sick I will never use them again instead I'll put 100 away a month and save it

Our lovely dog was in trouble and ultimately needed to be put to sleep. Direct Line wouldn't pay for the dog to be uthenised - we wonder why we paid £90 per month only to find they had uthenasia as an exclusion in the small print. No other claims. The vet...

Dog got I’ll 2 years ago on Christmas Day paying for the best insurance possible animal and friends offered I got peanuts off them. Your insurance will go up every year and you’ll won’t have any benefit from it. My dog just passed away bill was £372.50...

I have the top tier pet insurance, pet needed teeth extraction after a yearly check up found problems. Went through with the surgery, covered the bill myself. Put a claim form in after reading the general statement around what was included in the policy...

Very honest and straightforward So far no hidden fees and hidden clauses. They only rejected one small claim, but that one was on me, so don't blame the company. The team was very supportive and made sure it doesn't affect my overall coverage.

I've been with Animal Friends for 2 years and never made any claims. Our dog's policy was coming to an end in mid-July 2023. I got an email quoting the new premium which was much higher. It said I don't need to do anything and that it would automatically...

I honestly think the positive reviews on here are false. I've nothing positive to say. Incredibly slow to pay out.My vet agreed, very reluctantly, to make a direct claim for me....they haven't even sent the li kyo the vet. My first claim took 4 months to...

Tesco Pet Insurance
Totally immoral! Beware on lifetime policies an excess is charged for an ongoing claim for a very sick dog every time the policy renews. Significantly hype your rates every year and charge the excess each year on the same ongoing claim...

Extremely slow at handling claim’s would not recommend
I put a claim in on the 10/5/23 and followed it up with a call. I was told there was a back log and my claim would be dealt within 7 days. Still heard nothing and no update on their app portal...

Awful customer service, have had countless unreplied emails, have had to consistently chase a claim that I keep being told will be resolved that day. I have been waiting over 2 months.