With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Petplan
By:
Liz bennett
Posted: 27/05/2019
2

My dog was hit by a vehicle and ended up losing his leg. As this was my first claim they wanted all of his history. He came from the dog trust so only had vaccination info. They stalled constantly as they could not get through to dogs trust for info. I...

Breed

Mixed Breed

Species:
Dog
By:
Sue Harden
Posted: 26/05/2019

Recommended
by reviewer

5

Would highly recommend Sainsbury Pet Insurance, staff very helpful & understanding. The turnaround of claims was very quick.
They offer several levels of cover & like most pet insurances the premiums & excess increase as the pet gets older but still good...

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
Natalie Sullivan
Posted: 24/05/2019
1

My dog went under a serious operation a week ago, to have a large lump removed, we rang up customer service and the lady was completely rude and unhelpful, therefore we cancelled our policy with immediate effect,having being with them for years. I do not...

Breed

Jack Russell Terrier

Species:
Dog
By:
KMitchell
Posted: 21/05/2019

Recommended
by reviewer

5

I have nothing but praise for Tesco Bank Pet Insurance. When my renewal premium was raised in April for my elderly cat, I decided to leave Tesco and look for a cheaper option, as my pet had no pre-existing conditions and I thought I could find cover...

Breed

Moggie

Species:
Cat
By:
Lynne Colwill
Posted: 21/05/2019
1

I have paid for the insurance that covers vet fees for 7500 for each new illness....been with them since colin was 8 weeks old ....2 years ago he was diagnosed with serious heart condition and the premium has gone up 40 pounds per month !!!! Total farce...

Breed

Labrador Retriever

Species:
Dog
Insurer: Animal Friends
By:
angela aldridge
Posted: 20/05/2019
1

I didn’t want to give any stars !!! After the pain of losing my cat Bailey. I am still fighting with the full support of my vets to get my claim paid out . If you’re a pet lover do not use this so called company

Breed

Moggie

Species:
Cat