Our last cat sadly passed away and LTPC were very nice, returned my emails very quickly and sympathetically. Our new cats are now covered with them along with our dog.

we took out pet insurance for max in october 2018 - in february 2019 he became very ill so quickly, (vomiting etc). Despite two operations in as many days and much care and love from the vets we were forced to put him to sleep 5 days later. he had...

I have only been with Vetsure a couple of years but when I needed to make a claim for my dog it was dealt with swiftly and there were no problems. Also, Vetsure does not bombard me with communications, just enough to make me feel a valued customer and...

My dog Casper is 6. Last year he suffered from a cut pad, a spell of diarrhoea and an infected sebaceous cyst. Minor stuff. My premium doubled from £72 a month to £150!!!!! When I queried it they said it was due to his age and the fact that I'd made...

Policy gone up almost 30% (£230) this year, despite no claims for last two years. Now want £46 more for change of address, even tho only moving 2 miles in same town! DISGUSTING!

Extremely expensive, their premium has rocketed to £431.00 per year on a 5 year old dog, who has had one claim for £200.00 at the vet. Shocking rip off.

We lost our dog and the first communication from this appalling company was a request to re-Instate the direct debits! After apologising for that and confirming all their records had been updated they then sent a renewal request for the same policy...

At all times I have found Lifetime to be knowledgable, helpful and extremely polite.
I have only had to make two claims, both relating to the same injury, one from local Vet and one from referral Vet. In both cases the claims were handled sympathetically...

After 12 years of monthy premiums when i actually came to have to make a claim for our dogs brain tumour the variety of deductions, excesses and minimum claim limits resulted in a payment of the equivalent of 4 months premiums. I was told that the death...

We had no issues at all from the start of Milly's claim to the end
Customer services very helpful
Our claim went on for 6 months Milly had auto immune anemia she had a blood transfusion and was very sick
We had to claim every month with no issues at...