Excellent service no hassle and good care

Smudge was taken ill while we were on holiday. A visit to a local vet in our holiday destination gave us an unexpected life threatening diagnosis. A emergency dash home to our vets for the next day, where she underwent an emergency procedure. She is now...

Always found vetsure easy to deal with and very quick at settling any claim.

We have been with Vetsure pet insurance for a number of years now for both of our cats. Vetsure are always very responsive and helpful regarding any queries we have had and are quick to complete claims. We have never had a problem with them communicating...

Vetsure are brilliant will help with any enquiries and very good when put in a claim

Whenever I have bought a puppy I have had some comfort in the fact that the first 5 weeks they are covered by the KC free insurance. I have never bothered to take out my own insurance policy until they are 3/4 weeks of age. I have never had an ill puppy...

Had to claim as vet deemed few claw had to be removed by Tesco Pet Insurance refused as deemed it a preventative measure. Vet tried to help, writing a reply but they still refused. Cancelled insurance as no point of they don't pay out, just take premiums.

We took out a lifetime policy for our puppy so that he would be covered for any conditions he might develop. We were expecting premiums to rise however after the first 12 months (in which we claimed a couple of times for simple conditions totalling a few...

My dog got hit by a car reversing in our own gated and secure back yard . It was a genuine accident but they didn't pay as she wasn't on a lead !!!

After tragically losing our pet at 4yrs, we thought our insurance company might be sympathetic to this but no!!! Literally getting us to jump through hoops for paperwork after paperwork but nothing good enough. Not a thought for our grief. Disgusting...