With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

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We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Stephen Tiney
Posted: 19/01/2020
1

After paying £6000+ in to TESCO pet insurance for over 10 years and never claimed once, when my dog became ill, and had to have an operation but sadly passed away the £1500 spent on her treatments was dismissed by one letter saying she wasn’t covered...

Breed

Staffordshire Bull Terrier

Species:
Dog
By:
Ingledew
Posted: 13/01/2020
1

Had my dogs with Tesco Pet Insurance for a few years and every year it was getting more but this year it went silly put it up to a extra £25 per month when tang to see if we could get a better price they was not interested , took are money for years...

Breed

Chihuahua

Species:
Dog
5

I can not recommend Sainsbury’s pet insurance enough. My dog tragically had to have spinal surgery which was a very stressful and worrying time for us all. Sainsbury’s made it all that bit easier by having such an easy uncomplicated claim system and paid...

Breed

Mixed Breed

Species:
Dog
By:
Marcos Wenzel
Posted: 07/01/2020
2

I would start saying, in general, it is a good pet insurance. I had no problems with claims, however, if for any reason you have to use the insurance, on the next renewal they will increase (a lot) your premium.
I have the most expensive plan and for the...

Breed

Yorkshire Terrier

Species:
Dog
By:
Richard Quirk
Posted: 06/01/2020
1

Just had a renewal quote from Tesco Pet Insurance for our dog and the requested premium has increased by 88.45%. We have made no claims on the existing police. I telephoned Tesco Customer Services. The operator was very "matter-of-fact" and seemed...

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
Hayley
Posted: 01/01/2020
1

I rescued my dalmatian at 11 months old and got him insured with AFI (Animal Friends Insurance) he was on the top policy and first quoted £26 pcm for lifetime cover great, fast forward two years and my dog starts having urinary problems - common in...

Breed

Dalmatian Mix

Species:
Dog