With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Lynn
Posted: 30/12/2019
1

I’m in the process of a claim with this company I brought my policy in good faith insuring my puppy she was attacked by a stray dog I sent the claim form in but I’m getting emails asking questions saying my vets contradict ing my account of what happened...

Breed

Collie

Species:
Dog
By:
Ashleigh King
Posted: 28/12/2019
1

Bought the most comprehensive lifetime policy from this company (not the cheapest) but felt reassured by their policy. Sadly at 16mths our boy slipped a disc and was in hospital. Biggest mistake was to claim as this company have held me to ransom ever...

Breed

French Bulldog

Species:
Dog
By:
Adrian Fulcher
Posted: 27/12/2019
1

Claimed twice in two yrs for routine dental work had the yearly checks as stated but as normal tesco email back with questions regarding the checks,. They always ask when did I notice the problems and I say it WASN,T ME IT WAS THE VET THAT DIAGNOSED IT.

Breed

Maine Coon

Species:
Cat
By:
Wendy Martin
Posted: 23/12/2019

Recommended
by reviewer

5

Bought by Many paid out £6177 today, with no quibbles, for my pug who I insured only 5 months ago, aged 18 months. Our premium is only £28/month. They could have tried to argue his BOAS must have been a pre-existing condition (although he had shown no...

Breed

Pug

Species:
Dog
By:
G Walters
Posted: 19/12/2019

Recommended
by reviewer

5

We processed a claim when our puppy was 6 months old and ate something he shouldn't have and we were unaware of it. The was at the vets for a weeks, had a operation and very nearly died. We were grateful for the ease of the claim process as paperwork was...

Breed

Mixed Breed

Species:
Dog
By:
Rosie Richardson
Posted: 18/12/2019

Recommended
by reviewer

5

Fortunately I haven’t had to make a claim yet but was impressed by efficient customer service setting up policy and feel reassured that we’re covered. Agria was recommended to me by a friend.

Breed

Beagle

Species:
Dog