With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
James Gardner
Posted: 08/04/2020

Recommended
by reviewer

4

Since we bought Tizzie she was covered by Petplan. We had no complaints about Petplan other than the fees went up quite a lot each year even without claims. After a bit of shopping around Direct Line seemed to be the most cost effective of the main brand...

Breed

Cockapoo

Species:
Dog
Insurer: Petplan
By:
Li Ming
Posted: 31/03/2020
1

My dog has a yearly ear infection that happens every winter and it goes away after one treatment. Vet menionted that maltipoos are prone to ear infection . The first time he had an infection i called the petplan if i can make a claim and they told me...

Breed

Mixed Breed

Species:
Dog
Insurer: Pet Protect
By:
James McKay
Posted: 23/03/2020
4

Generally I am happy with pet protect, however I didn't get a renewal invitation and nearly missed it. then when you do renew there is a delay before you can claim.

Breed

Mixed Breed

Species:
Dog
By:
Rod Hitchcox
Posted: 21/03/2020
1

We have insured our cat with Tesco for several years. The premiums are not cheap but we're acceptable. However, our recent renewal notice showed an exorbitant increase of about 40%. In the enclosing letter it stated that we may find cheaper insurance...

Breed

Mixed Breed

Species:
Cat
By:
Confidential
Posted: 15/03/2020
1

I’ve not been impressed with the service, I don’t feel the cover represents what you expect from Pet Insurance, they don’t allow for “accidents” that happen with animals. No one Intentionally wants their animal to be hurt and to take them to emergency...

Breed

Miniature Schnauzer

Species:
Dog
Insurer: Vetsure
By:
Melody Hirst
Posted: 15/03/2020

Recommended
by reviewer

5

I have been insured over 6 years with Vetsure.My dog has had a long term condition and subsequent operation. The staff are so helpful, claiming is so simple, with no quibble., direct to the vet! Can highly recommend them and won’t use anyone else!!

Breed

West Highland White Terrier

Species:
Dog