Always helpful and friendly

The service was quick, efficient and the call handler very informative. The claim was dealt with very quickly

Good competitive service.

I was very impressed with the level of cover at a very competive price.
Simple to set up and now gives me peice of mind that my puppy will be taken good care if should the need of insurance cover arise.

I had to claim for my dog on many occasions for an ongoing issues noted by my vet. This will now be a life long condition - agria assured me once a condition has been covered it will never be excluded for future treatment - the peace of mind this company...

Very poor communication did not contact us for six months even though they said they had. Expensive cover . Would not pay
for operation even though we filled out two forms

I just received notice of a plan to raise the monthly insurance for my jack russell from £47 to £95. He is 6 years old and never had an operation. It was £30 quid 2 or 3 years ago. I called to say how unreasonable this was and was told what a loyal...

Whilst we were very concerned for the welfare of Bertrand, Vetsure were on hand to support us and to make sure that our claim was processed quickly and stress free.

Smudge has a problem with a skin condition he is a white cat for this reason he is prone to this. I have been putting in claims for Smudges skin problems for must be nearly 2 years vetsure have made it so easy to claim and i have only paid one excess all...

Excellent customer service skills from all members of staff and help from the vet and nurse. Follow up appointments carried out regularly and help at the end of the phone if needed.