Don't waste your money on this policy. They probably are the cheapest but there's a reason... I made a claim for treatment over a 6 week period for my dog that also coincided with my policy renewal. Animal Friends charged me two excess fees and two 20% co...

Great, my puppy had to go in for a unexpected surgery on both of his eyes, I made a claim on the 26/5 and by the 4/6 it was all sorted and the vets were paid. Such a rwlyat a worrying time.

You will find at the end of the phone the kindest, most compassionate & helpful people. In my opinion their ethos is about the welfare of animals & their humans. Should a claim be necessary, settlement is always completed quickly
I can't praise them...

I think it’s disgusting that tescos charge you twice the amount of excess if the condition starts and continues into a New Year policy renewal. For example my dog had a uti which started in March, 9 days before my renewal date, it continued on another...

Been with the AA for a few years now never had a claim just received my new insurance quote, premium has been increased nearly £430.00 a year.
Now almost £2000 a year to insure my dog decided not to insure him anymore just feel that they are ripping the...

My dog needed medical investigations for a condition which occurred out of the blew.
The staff I spoke with were all empathic and helpful.
My claim was dealt with expeditiously and with no problems.

DO NOT USE THIS PET INSURANCE!!! That's all they care about is money......they couldn't care less about you or your pet. I took out the premium insurance 3 years ago for my dog. 1st year I was paying £28 a month 2nd year it went up to £65 a month and 3rd...

I applied to make a claim back (my first ever claim) before christmas. During that time, it took them a couple of months to tell just me my vet hadnt given them enough information and could i arrange for that to be sorted and sent to them. On speaking to...

Do not use pet plan!!!
We paid them so much money over the years but when it came to the point when we needed petplan insurance to help out With our dogs operation cost. Pet plan took 3 months to reply our claim ignored then dismissed.
Our deepest...

In the process of making a very small claim, first and final one. They require full Vet records but have great difficulty in actually doing the investigation themselves. OK they may be working from home but they really seem clueless. I have to contact...