We have a 3 year old miniature Dachshund with no ailments and had been with Tesco since 2022. The renewal can today and we were absolutely disgusted to see the premium had doubled despite no claims (£278 to £544). I proceeded to visit their website and...

I made a claim for my cat as she had stomach cancer. The claim form on MyPortal didn't allow for a full description of the issue, but the treatment costs were promptly paid, and when she died they again paid promptly and ceased the direct debit with a...

Major hype advertising using a well known super vet misleads one into believing this company is different. No it is not. It's don't pay department is larger than the pay department. I will not be renewing .

They take your money quick enough but when it comes to paying out they find any excuse not to so always read the small print on your policy

I've been with them for 7 years. When they were bought by many they were very good but since changing to many pets they have got bad. It's easy to claim but how long you will have to wait for your money is something else. My dog requires injections for...

Customer service poor. Claims paying slow. Had to dispute/appeal to get things paid. Refused to pay out in one instance saying it was pre existing but it wasn't. Would not reconsider even with further vet information.

Waste of money - would have been...

This company are experts in just one thing , delaying payments then the take 20% off

I have been with many pets for over 5 years now but sadly I cannot recommend them. If you take out pet insurance as peace of mind for unexpected big vet bills then PLEASE do not trust them with this as it will leave you considerably out of pocket but will...

am extremely disappointed with my experience with Sainsbury'spet insurance. I submitted a claim for my pet's medical expenses, and not only did they deny the claim without a valid reason, but the entire process was frustratingly slow. It took an...

Do not use this company took out
Pet insurance after 10 months pet need life saving surgery for twisted stomach, claim rejected and new policy issued with new exclusions as my pet had diarrhoea 10 months before policy taken, Vet and vet hospital...