Recommended
by reviewer
With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.
We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider.
Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.
Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations.
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Pet insurance reviews
We had the most awful experience with Animal Friends. They appeared really good...until you actually do need to claim.
Our dog had Maximum Benefit policy - £2000 per condition.
Our dog had Perianal Adenoma (basicaly a benign growth in the anal gland). She...
Breed
Siberian Husky
Species:
Dog
I too am shocked about Direct Line pet insurance policy.
My beautiful wheaten terrier sadly died yesterday and she was 14 years 7 months old. I have always paid direct line pet insurance all her life , despite the extortionate costs which went up after...
Breed
Wheaten Terrier
Species:
Dog
Because of the offer of 7000 nectar I took out Sainsburys pet insurance. A couple of months later I’m still waiting. They have told me I won’t be getting it! They’ve reneged on the deal. Lots of correspondence but no luck. Definitely do not recommend.
Breed
Lhasa Apso
Species:
Dog
I found it so difficult to get onto a claims form on line, that I gave up and phoned for a clai. Via post. Not a fluffy bunny.
Breed
Persian
Species:
Cat
Recommended
by reviewer
Superb level of customer service from everyone I spoke too. My dog had to have major surgery as a young puppy and I couldn’t fault them on value for money, helpfulness and speed of claims processing. Don’t be tempted to go with a discount provider -...
Breed
Labrador Retriever
Species:
Dog
Recommended
by reviewer
I now have two dogs insured with pet protect.
And I always find them very helpful
Breed
Shih Tzu
Species:
Dog
Avoid like the plague
I have had my 2 cats insured for a number of years with More Than. Suddenly last year, the insurance went to £1500 for the 2 because of their age. Plus I had to pay £200 excess each year for each pet making it £1900 PLUS another 20%...
Breed
Mixed Breed
Species:
Cat
Recommended
by reviewer
Good company, no problems at all, will definitely recomend!
Breed
Golden Retriever
Species:
Dog
Maximum Premier cover and all agreed on the phone to then be told my claim is closed. The policy says cremation and lost pet reward and marketing covered. Terribly upsetting. It took me a lot of guts to make the claim as it hurts like hell.
Breed
Mixed Breed
Species:
Cat