With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations. 

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

never again

Insurer: Animal Friends
By:
Barry Smith
Posted: 25/02/2021
1

The letter they sent me to decline my claim quoted my dogs previous conditions going back to 2013
He was first diagnosed with bone cancer on the 02/02/2021 and put to sleep and my claim has been dismissed on the grounds that it was a previous condition...

Breed

Mixed Breed

Species:
Dog
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Brilliant

Insurer: Lifetime Pet Cover
By:
Lynda Beevers
Posted: 24/02/2021

Recommended
by reviewer

5

Very easy and quick to set up, lots of helpful information and tips, every step explained well, also good communication via email afterwards

Breed

Yorkshire Terrier

Species:
Dog
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Great service

Insurer: Lifetime Pet Cover
By:
June Collins
Posted: 23/02/2021

Recommended
by reviewer

5

We changed to pet insurance because it was a better deal than our last insurance company who we were with for nearly 3 years without a claim

Breed

German Shepherd

Species:
Dog
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Easy to us

Insurer: Lifetime Pet Cover
By:
Susan Creary
Posted: 23/02/2021

Recommended
by reviewer

5

Have not claimed but easy to sign up have phoned to download my documents but advisor was helpful so would recommend

Breed

German Shepherd

Species:
Dog
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Pre existing condition

Insurer: Tesco Pet Insurance
By:
Jackie Tindal
Posted: 22/02/2021
1

I really wish I had read reviews of Tesco Pet Insurance before buying it. Refused a claim due to a ‘pre existing condition’ which my dog didn’t have. Unfortunately I switched insurance companies just before my dog fell ill as I could no longer afford to...

Breed

Mixed Breed

Species:
Dog
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