Premium significant increase this year , the new pet portal not worth the bother claims process disjointed communicated by both text and email timelines not adhered to I’m going elsewhere

Avoid at all costs. Try every trick in bilk to avoid paying claims. Discussing company that should be avoided. Rip off insurance. Go elsewhere.

My dog developed a cancerous lump on his throat October 2020 , he was 11 1/2 years old, and I resigned myself to not getting help with payments as i had with a previous insurance company who avoided any claim we had. I contacted Emporium, who I then...

Jumped through hoops to get the claim confirmed , it wasn’t confirmed at the time of surgery due to the woman dealing with it being on holiday.

Not covered for her second surgery on her other cruciate ligament due to it being classed as the same...

I've been paying for Animal Friends insurance for both of my dogs for nearly five years, only to find out when it comes to the crunch that they will not pay out for my dog to have a tumor removed from her mouth because they class this as "dentistry". To...

Don't not use this company ..will hike your policy like you wouldn't believe..I started at 12.50 a mth till last ek was paying over 120.00 per mth and didn't tell me when she my labrador turned 9 she was no longer covered for un accidental death .had to...

I have 2 american Bulldogs which I declared to Direct Line when I took out the policy and every year since. This year now that my dogs are nearly 8 and 7, Direct Line is cancelling their policy as they say "They do not insure American Bulldogs as they...

Diabolical service. 3 months later still unresolved. Have told them numerous times my dog has died and vets sent info to but each time state they have not been told. Advised they needed full medical history and all rescue dogs will have this!!!! Premium...

Never ever use this company, MORETHAN, for your pet insurance, they sell you insurance but do not pay when accidents happen to your pet. We are not all VETs and most people don't know when dog breads have any weaknesses but be assured THEY DO and have...

I signed up with "the Nation's largest pet insurance" company and now 2 1/2 years later I find out they are nothing but a damn joke that I dumped 2k into and they do nothing for you. I was billed twice in March 2021(different amounts) and now with in 10...