With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Pet Protect
By:
Cheree
Posted: 23/06/2021
1

Disgusting company. Been with them since 2011 and won’t pay out on a small claim. Worst still didnt have the decency to even tell me had to keep chasing them while looking after my sick dog.
Then have the nerve to send me a patronising letter telling me...

Breed

Pug

Species:
Dog
By:
Stuart Curran
Posted: 22/06/2021

Recommended
by reviewer

5

We had pet insurance with Direct Line until our Springer Spaniel sadly died in 2020. Direct Line were very helpful throughout the policy. They truly came to the fore at the end of our Springers life and dealt with our claim efficiently and sympathetically...

Breed

Mixed Breed

Species:
Dog
By:
L Halabi
Posted: 18/06/2021
1

My renewal was up and my new quote saw my annual premium jump from £690.66 to £1,406.11 (having made one claim). When queried, I was brushed off. They couldn't offer a reasonable explanation for more than doubling the premium. Disappointing way to treat...

Breed

Mixed Breed

Species:
Dog
3

My German shepherd developed a twisted stomach after drinking his water to fast, this occurred on a bank holiday, subsequently he was operated on but died while in recovery. As he was a rescue dog he had previously been homed in another part of the...

Breed

German Shepherd

Species:
Dog
Insurer: Petplan
By:
Gayle
Posted: 12/06/2021
1

Trying to buy a £450 policy with Petplan made me feel like I was begging for charity! They asked if my 10 year old healthy little dog had ‘ever seen a vet’ ! One thing I told them about was having the dog’s teeth routinely cleaned for plaque removal - a...

Breed

Bichon Frise

Species:
Dog
By:
Tracey Mayes
Posted: 11/06/2021

Recommended
by reviewer

5

I have always recommended Lifetime Per Cover as when I need them they are always reassuringly there for Rover and myself as they were with my last claim. Thank you

Breed

Mixed Breed

Species:
Dog