With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

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We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

Insurer: Animal Friends
By:
Norma Tullock
Posted: 11/06/2021
1

My advice, should you with to take it, is never deal with this company.
My pug (Tilly) had an eye problem and once resolved they have refused to insure again for eye issues ( Im told this is standard practice - so beit)
The current issue is Tilly (age 13...

Breed

Pug

Species:
Dog
Insurer: Petplan
By:
Diane Smy
Posted: 09/06/2021

Recommended
by reviewer

5

Claim settled direct with the vets no paying out and claiming back.
So easy, renewal is quite expensive in my experience

Breed

Labrador Retriever

Species:
Dog
By:
Richard Fairbaorn
Posted: 09/06/2021
1

Paid £450 last year! £500 quoted this year. Comparison websites put the cost at about £200 annually - and that's the high end of the scale. Even Tesco itself is there - quoting £180. So where has the £500 come from? I guess they must have some inverted...

Breed

Collie

Species:
Dog
Insurer: Animal Friends
By:
Ben Skelsey
Posted: 04/06/2021
1

Our dog was taken ill and we the vet showed us the cost which was £900 for the vets bill before treatment began. We call Animal Friends to ensure we were covered, was told we were so went ahead with the treatment and now when it comes to paying they have...

Breed

Maltese

Species:
Dog
Insurer: Animal Friends
By:
Rachael
Posted: 03/06/2021

Recommended
by reviewer

5

After being caught out by pet insurance before i was very concerned when my pup developed a limp which i feared would be costly. I spoke to animal friends once i knew treatment was needed past initial consult, they were very helpful and sympathetic. I did...

Breed

Bernese Mountain Dog

Species:
Dog