With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

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Pet insurance reviews

By:
Vivien Cooper
Posted: 14/07/2021

Recommended
by reviewer

5

Unfortunately have had to claim a few times over the last couple of years, and they make the process so easy. You don’t have to wait long for the payment to come through which is really important. Would highly recommend them.

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
Yvonne Kenny
Posted: 06/07/2021
1

Paid every month when I did claim I was told I owed them money they take monthly payments owners beware they rip you off

Breed

Mixed Breed

Species:
Dog
Insurer: Animal Friends
By:
Phil Richardson-Hallworth
Posted: 06/07/2021
1

**LIST OF EXCLUSIONS**
This appears to cover everything the pet has been to Vet for - if they have had an infection in the past that has cleared up and then require surgery in the future, they decline the claim. Even the Vet cannot believe it's been...

Breed

Beagle

Species:
Dog
Insurer: Animal Friends
By:
DAVID WILLOWS
Posted: 30/06/2021
3

Yet again submitted a claim only to find part of claim not mentioned in remittance and therefore underpaid. To reduce repeat medication charges I get private prescription from vet and order drugs myself online. Vet charges £12.50 for prescription but this...

Breed

Goldendoodle

Species:
Dog