They are terrible, useless and liars as all the insurances are, I guess. They have lied to me from the beginning. I have paid 2 months for nothing more then 100€ ,in the end when I send the claim to them with information the always says they do not cover...

My Dalmation broke her spinal cord in a freak accident in the snow in November, finally got paid out end of Feb, they argued it was related to a previous illness, got the wrong dog and breed but argued it anyway, nightmare and looking at previous reviews...

If I could score Zero across the board I would. Tesco Pet Insurance are an absolute joke. They sent me the wrong claim decision for another claimant. They fail to look at the information sent to them. They struggle to find correspondence trails.AVOID...

I only had a small claim and they declined it because previous vet from 6 years ago removed details from their system and unable to provide heath/check-up history so Tesco declined claim. They will do anything not to pay out.

Disgusted that my premium has gone up £22 to £70 per month in total for a 6 year old dog. Pet plan claim they don't put premiums up for claiming. Utter rubbish.

Having had my claim ( some 6 weeks later) rejected, I called to discuss. Part of the claim (that categorically was nothing to do with what they referred to as "pre-existing") unfortunately met the biggest road block, so I politely requested to speak with...

Terrible customer service. Do not pay back claims and make excuses. They said an ear infection was a pre existing condition and would not cover it. Absolute joke of an insurer and NEVER have had any issues with pet insurance companies before. By far the...

My dog needed teeth extractions. Tesco gave the go ahead for my vets to do this. The bill came to £1200. Now Tesco are saying they will not pay. I am waiting to hear the recording of the chat we had on the phone, of them saying yes, but have not received...

I decided to move my cat Insurance to Tesco's due to the increasing cost with my previous well known Insurance company. I was concerned that a supermarket insurance could result in a lesser standard of service should I need to claim - I need not of...

We had our cat's insurance renewal, it had doubled in price. It was £203, this year it increased to over £400. I spent over 40mins waiting for someone to answer the phone, just listening to background music that would be more at home for a funeral company...