They talk about pet portal how good it is. I am 75 with poor eyes, spent 2 hours to register. Could not do it as Tesco hadn't got my email address. This year was 200 pounds more and my dog is 6 1/2 . I will never use your pet insurance again. When...

This was a very straightforward experience, no forms to fill in, just to register and forward a few details. I was very impressed with how Napo have dealt with this in speedy manner. I would definitely recommend them, the best experience I have received...

I changed to Tesco last year. A few months later my cat had a tooth that needed removing - we had regular check ups with the vet so this happened after I had taken out the policy yet they refused to pay and said it was a pre-existing condition. I have to...

I had a renewal n March 2024, as the cost had increased so much I called to query, i was given a discount and advised that i would call back to confirm renewal once i had received the renewal invitation. This is what i did. This renewal my premium has...

They are terrible, useless and liars as all the insurances are, I guess. They have lied to me from the beginning. I have paid 2 months for nothing more then 100€ ,in the end when I send the claim to them with information the always says they do not cover...

My Dalmation broke her spinal cord in a freak accident in the snow in November, finally got paid out end of Feb, they argued it was related to a previous illness, got the wrong dog and breed but argued it anyway, nightmare and looking at previous reviews...

If I could score Zero across the board I would. Tesco Pet Insurance are an absolute joke. They sent me the wrong claim decision for another claimant. They fail to look at the information sent to them. They struggle to find correspondence trails.AVOID...

I only had a small claim and they declined it because previous vet from 6 years ago removed details from their system and unable to provide heath/check-up history so Tesco declined claim. They will do anything not to pay out.

Disgusted that my premium has gone up £22 to £70 per month in total for a 6 year old dog. Pet plan claim they don't put premiums up for claiming. Utter rubbish.

Having had my claim ( some 6 weeks later) rejected, I called to discuss. Part of the claim (that categorically was nothing to do with what they referred to as "pre-existing") unfortunately met the biggest road block, so I politely requested to speak with...