With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
shaun
Posted: 24/06/2015
1

we have had our cavalier king charles insured with tescos since he was a puppy,as soon as he was 8 years our insurance increased from £43 to £75 a month,we just cancelled it and went elsewhere

Breed

Cavalier King Charles Spaniel

Species:
Dog
4

My previous insurer's pulled out of pet market and handed over to a new provider who's almost doubled the premiums for my 2 dogs. Lifetime is only company out of 11 I tried willing to provide lifetime cover not just for the 7 year old but also for my 11...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
M Barber
Posted: 24/06/2015
2

My cat was diagnosed with lymphoma 6 weeks ago a claim form was sent immediately, he passed about 2 weeks ago and stil they have not settled. I have rung and been told it's waiting to be looked at, one lady denied ever receiving my forms only 5 mins later...

Breed

Mixed Breed Cat

Species:
Cat
Insurer: Animal Friends
By:
A Number
Posted: 21/06/2015
1

I have just had to have my little Pug put to sleep after a short illness, she was insured with them for 10 years. I have a vet bill for £2000
ANIMAL FRIENDS will not pay out, they dont care, they dont listen, they should not be trading. PLEASE DO NOT...

Breed

Pug

Species:
Dog
By:
Mark
Posted: 20/06/2015
1

This company are awful. Huge delays on claims and fail to acknowledge correspondence. Their staff are far from helpful and I was left waiting almost 2 months for the vet to be paid due to sheer incompetence.
I have now had to make further claims and...

Breed

Medium Mixed Breed (31 - 59 lbs)

Species:
Dog
By:
C Robinson
Posted: 11/06/2015
1

After insuring our French bulldog she fell ill with a stomach complaint and had to be hospitalised for two nights with treatment, sainsburys refused the claim on the basis of the dog had the complaint previously, I explained that this was not true as when...

Breed

French Bulldog

Species:
Dog
By:
Jade Simmons
Posted: 11/06/2015
5

Thank goodness we stuck with out old pals VetsMedi! We considered changing at renewal to a really cheap company but their prices looked too good to be true which often speaks of trouble with claims. Also, some of the other older companies just have...

Breed

Wire Fox Terrier

Species:
Dog
By:
Jerry Brown
Posted: 10/06/2015
5

I applied via the phone as I had two cats to insure. They were not the cheapest from my web research but I liked the tone and clarity of their website material. I dealt with Louise who handled my questions and applications very well, and not from a script...

Breed

British Shorthair

Species:
Cat