With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

Insurer: Vetsure
By:
Bobbie
Posted: 14/03/2016
5

Great service by all the staff at Vetsure. Incredible friendly and knowledgeable as well caring. They work directly with our local vet so we don’t need to do anything. I wouldn’t hesitate to recommend to a friend.

Breed

-- Mixed Breed (weight when full grown) --

Species:
Dog
By:
Deb Tetley
Posted: 04/03/2016
1

Bella was vomitting and really ill at the end of January spending 3 days on a drip. Feb 2nd my claim was submitted via email by the Vet. On 15th was told that they had not received it so my Vet sent it again that day. I rang on 22nd to be told they could...

Species:
Dog
By:
Deb
Posted: 01/03/2016
2

Sainsburys website claim that they aim to settle 90% of all claims within 7 days . It's never happened . They never even acknowledge an email and you can't speak to the person dealing with your claim because 'they don't speak to customers ' . Awful awful...

Breed

Cocker Spaniel

Species:
Dog
Insurer: Animal Friends
By:
Jacqui Jackson
Posted: 28/02/2016
5

I have had to make 2 separate claims for two of my dogs. These were both very large claims that my vet put through directly. Both time's they have been paid without any issues whatsoever. The 1st one sadly had to be put to sleep so at a very stressful...

Breed

German Shepherd

Species:
Dog
By:
Carol
Posted: 26/02/2016
1

I have had my dog insured with VetsMediCover since 2012, and have made NO claims at all. Last year they wanted to double the premium and I reluctantly reduced the cover to compensate. Today I have received an email upping this year's premium from £31.20...

Breed

Greyhound

Species:
Dog